Diploma in Food and Drink Sales and Service Skills Level 2 Specification

This qualification is designed for learners who are working in a range of food and drink sales and service roles. It offers learners the opportunity to develop skills and knowledge required to prove competence at work. It will also suit learners competent at core sales/service activities, looking to expand their existing skills.

The qualification is designed to confirm occupational competence in specific job roles including:

•             Food and drink sales assistant

•             Food and drink service assistant

 

Do you agree with the proposal to develop a specific qualification to support apprenticeships for these job roles?

Yes

No

If no, please explain.

The Working Groups providing recommendations to inform this consultation feel there are not enough job roles aligned to Food Manufacturing Excellence at L2 to justify this continuing as an Apprenticeship, so it is recommended FME at L2 is retained as a qualification only, but elements of FME incorporated into this apprenticeship. Note: at L4 the recommendation is that Food Manufacturing Excellence is retained as an Apprenticeship as it is more aligned to recognised job roles in Wales.

Do you agree with the proposal to discontinue the Food Manufacturing Excellence Level 2 apprenticeship and incorporate elements into this apprenticeship?

Yes

No

If no, please explain.

You can now give your views on the proposed content of the qualification. Where they are available, you can click on the title of a unit to view its content. Click on the '<Return to previous page' button in the top left corner (where available) or the back button on your browser to return to this page.

Mandatory Group A 

Learners are required to achieve all units within this group based on current and up-to-date National Occupational Standards.

NOS Reference NOS Title
IMPFS103 Maintain workplace food safety standards in food and drink operations
IMPHS101 Work safely in food manufacture

 

Are you happy with the proposed mandatory units?

Yes

No

If no, please explain.

 

Optional Group B – Sales and Service Group

Learners must achieve at least 15 credits from the food sales and service pathway. Note: credit and level values will need reviewing as part of the updates to qualifications.

NOS Reference NOS Title
IMPSO401 Contribute to the effectiveness of food and drink retail operations
IMPPO223 Prepare ingredients and store fillings and toppings in food operations
IMPPO226 Slice and bag individual products in food operations
IMPPO228 Bake off food products for sale in food operations
IMPSO711 Finish bake-off products
IMPPO243 Control the production of bread-based convenience food in food and drink operations
IMPPO250 Weigh or measure ingredients in food and drink operations
IMPPO254 Wrap by hand in food and drink operations
IMPSD102 Receive goods and materials in food and drink operations
IMPSD108 Store and organise goods and materials in food and drink operations
IMPSD118 Control stock levels in food and drink operations 
IMPSD301 Process orders for goods in food and drink operations
IMPSD304 Pick orders and store in food and drink operations
IMPSD309 Produce product packs in food and drink operations
IMPSD310 Produce individual packs by hand in food and drink operations
IMPSD312 Pack orders for despatch in food and drink operations
IMPSD314 Assemble different products to a pre-determined pattern in food and drink operations
IMPSO403 Assist with selling food and drink retail products
IMPSO405 Sell food and drink products in a retail environment
IMPSO409 Display food and drink products in a retail environment
IMPSO705 Serve on a specialist food retail counter
IMPSO501 Prepare and clear areas for counter/take-away service
IMPSO503 Provide a counter/take-away service
IMPSO505 Prepare and clear areas for table/tray service
IMPSO507 Provide a table/tray service
IMPSO511 Assemble and process products for food service
IMPSO407 Maximise sales of food and drink products in a retail environment

 

Are you happy with these proposed optional units?

Yes

No

If no, please explain.

Do you have any further comments on the proposed requirements for this unit group, particularly how many units/credits should be achieved as a minimum?

Yes

No

If yes, please give details here.

Optional Group C – Support Operations Group

Learners can achieve up to 10 credits from the support operations group.

NOS Reference NOS Title
IMPQI101 Maintain product quality in food and drink operations
IMPOM117 Plan and organise your own work activities in a food business
PPL2FOH7 Communicate in a business environment
IMPHS201 Contribute to environmental safety in food manufacture
IMPPO115 Contribute to optimising work areas in food and drink operations
IMPSF119 Contribute to sustainable practice in a food environment
IMPEM107 Contribute to the maintenance of plant and equipment in food and drink operations
IMPQI201 Organise and improve work activities in food operations
IMPQI205 Contribute to continuous improvement in food operations
IMPQI210 Contribute to the application of improvement techniques in food operations
IMPPO125 Contribute to problem diagnosis in food and drink operations
IMPPO127 Contribute to problem resolution in food and drink operations
IMPHS104 Lift and handle materials in food manufacture
IMPPO111 Carry out task handover procedures in food and drink operations
IMPSO101 Carry out hygiene cleaning in food and drink operations

Are you happy with these proposed optional units?

Yes

No

If no, please explain.

Do you have any further comments on the proposed requirements for this unit group, particularly how many units/credits should be achieved as a minimum?

Yes

No

If yes, please give details here.

Optional Group D – Knowledge Units

Learners must achieve between 7-15 credits from Optional Group D.

Unit Reference Title Level Credit
IMPQI102.2K Principles of product quality and improvements in food operations 2 2*
IMPFS104.2K The principles of food safety for manufacturing 2 1*
IMPSD109.2K Principles of using and storing materials in food operations 2 1*
IMPSD305.3K Principles of packing and labelling food products in food operations 2 2*
IMPPO242K Principles of raw materials in food operations 2 3*
IMPFS104.3K Principles of HACCP based food safety systems 2 1*
IMPQI207K Principles of continuous improvement techniques (Kaizen) in food operations 3 3*
IMPSF102K Principles of sustainability in food operations 3 4*
IMPFT106K Principles of using ICT and MIS in food technology 3 3*
IMPFT118K Principles of weights and measures in food technology 3 4*
IMPFT142K Principles of cleaning raw food materials 3 3*
IMPFT143K Principles of sorting and grading produce and food material 3 3*
IMPFT144K Principles of bulk size reduction of produce and food materials 3 4*

* These units are not National Occupational Standards but knowledge-based units offering deeper underpinning knowledge

Are you happy with these proposed optional units?

Yes

No

If no, please explain.

Do you have any further comments on the proposed requirements for this unit group, particularly how many units/credits should be achieved as a minimum?

Yes

No

If yes, please give details here.

Do you have any further comments on this qualification or the requirements for this apprenticeship?

Yes

No

If yes, please give details here.

 

Click on a link below to either go to the consultation for the Process Operations qualification or to finish.