Food Business Marketing and Customer Service Functional Analysis

This project will review the National Occupational Standards for specific job roles and functions associated with Food Business Marketing and Customer Service (8 standards). Does this appear to cover all aspects of Food Business Marketing and Customer Service operations? Click on a button above to indicate you are happy with the coverage or to leave a comment about anything you think is missing.

Occupation/Area Ref NOS 
A - Lead and manage the business A5 - Market products and provide customer service A5.1 Market and sell food and drink products IMPSM101 Plan how to improve sales and marketing in a food business 
IMPSM103 Improve the sales and marketing in a food business 
IMPSM106 Pitch food and related products to potential customers in a food business 
IMPSM108 Negotiate agreements with partners in a food business 
IMPSM111 Win bids and contracts in a food business 
A5.2 Provide customer service CFACSA17 Champion customer service 
CFAWB12 Deliver a good service to customers 
CFACSD19 Review and re-engineer customer service processes