IMPQI311 – Communicate a vision and policy for improvement in food operations
Overview
This standard is about the skills and knowledge needed for you to communicate the vision and policy which underpins change and improvement, to support your organisation's drive to improve food operations. This is important in increasing productivity and success of manufacture, processing and supply within the food supply chain. Effective communication is vital in ensuring that an improvement strategy can be successfully delivered and sustained.
You will need to show and understand how you prepare adequately for communicating your organisation's improvement vision and policy. You will need to comply with your company policies for communicating change and improvement and take responsibility for your actions. It involves implementing communication plans to drive the change and improvement that is needed. It is about ensuring that the tough decisions required during the management of change and improvement, are communicated effectively to achieve the objectives required.
This standard applies to you if you are a director or manager who has responsibility for communicating an organisation's improvement vision and policy, to sustain improvement in food or drink operations including manufacturing, processing, packing or supply chain activities.
Performance criteria
You must be able to:
Produce a communication plan for the vision and policy
identify and review the briefing for the use of the vision in line with your organisation's overall branding guidance and related communications guidance
draft and agree the plans for communication of the vision and policy
discuss and confirm the key objectives, scope of the plans and the available resources with relevant personnel and any key stakeholders
make any final changes to plans where necessary and confirm the final plans with the relevant personnel
Communicate the vision and policy for improvement
brief personnel and management on your plans, their roles and responsibilities and provide ongoing support, encouragement and information
put processes and resources in place to control potential risks arising from your plans and deal with contingencies
implement your communication plan, selecting and applying a range of directive or management tools and techniques appropriate to needs
communicate progress to management, key stakeholders and any others on a regular basis
identify in the light of progress, any required changes to your communication plan, obtaining agreement from the relevant people where necessary
achieve your planned communication objectives using the agreed level of resources
confirm satisfactory completion of your objectives with the relevant people and any key stakeholders
Obtain and provide feedback about communication of vision and policy
evaluate the impact of your communication activities, identifying what lessons can be learned and recognising the contributions of any managers and other personnel
seek feedback on the value of your contribution to communicating vision and policy as required by the improvement strategy
provide feedback about your communication of vision and policy for improvement to the relevant personnel
Knowledge and understanding
You need to know and understand
your organisation's improvement vision, strategy, objectives, the reasons for improvement, the risks and expected benefits
your organisation's overall brand guidelines and related communications guidance as they impact on communication of the improvement vision and policy
the main models and methods suitable for effective communication of vision and policy, and their advantages and disadvantages
how to devise and agree plans for communication of vision and policy in line with the strategy for improvement
how to assess and manage the risks and benefits associated with the communication of vision and policy, and its implications for organisational change and improvement
the importance of contingency planning and how to plan effectively
how to make critical decisions the internal and resource barriers to understanding a communicated vision and policy, and the techniques that deal with these
stakeholder and line management expectations and how they influence communications
business and operational critical activities and interdependencies associated with directing
communication of the improvement vision and policy
how to make changes to plans and carry out corrective direction as circumstances dictate and the associated management of priorities and rationales for colleagues
the communication channels used to inform, both formal and informal
how to evaluate the success and impact of your communication activities
the range of information sources available to support improvement vision and policy
how to give and receive feedback about the communication of the improvement vision and policy and related management of change and improvement issues
IMPQI311 – Communicate a vision and policy for improvement in food operations
Overview
This standard is about the skills and knowledge needed for you to communicate the vision and policy which underpins change and improvement, to support your organisation's drive to improve food operations. This is important in increasing productivity and success of manufacture, processing and supply within the food supply chain. Effective communication is vital in ensuring that an improvement strategy can be successfully delivered and sustained.
You will need to show and understand how you prepare adequately for communicating your organisation's improvement vision and policy. You will need to comply with your company policies for communicating change and improvement and take responsibility for your actions. It involves implementing communication plans to drive the change and improvement that is needed. It is about ensuring that the tough decisions required during the management of change and improvement, are communicated effectively to achieve the objectives required.
This standard applies to you if you are a director or manager who has responsibility for communicating an organisation's improvement vision and policy, to sustain improvement in food or drink operations including manufacturing, processing, packing or supply chain activities.
Performance criteria
You must be able to:
Produce a communication plan for the vision and policy
Communicate the vision and policy for improvement
Obtain and provide feedback about communication of vision and policy
Knowledge and understanding
You need to know and understand
Keywords: Food; Operations; Manufacturing; Excellence; Improvement; Vision; Policy; Communicate