IMPQI287 – Measure and collect improvement data and information in food operations

Overview 

This standard is about the skills and knowledge needed for you to make measurements and collect improvement data and information, to support your organisation's drive to improve food operations. This is important in increasing productivity and success of manufacture, processing and supply within the food supply chain.

You need to show and understand how you measure and record key performance statistics which result from processes and indicators like consumption and waste resulting from improvement activities. You will need to show and understand how to collect and maintain data and information, and report these to inform the future implementation of improvements. You will need to comply with your company policy for measurement and data collection of improvements and take responsibility for your actions.

This standard is for you if your role requires you to make measurements and collect improvement data and information in food or drink operations including manufacturing, processing, packing or supply chain activities. You may have responsibilities for aspects of organisational improvement in a team leadership or management role.

Performance criteria

You must be able to:

Plan for the measurement and recording of improvements

  1. select an improvement activity to be measured in accordance with the improvement plan
  2. develop and agree the measurement objectives and plan with the relevant personnel
  3. present your plans for measurement of improvement activities to the relevant personnel
  4. obtain the resources necessary for the measurement activity

Measure and record improvements

  1. familiarise yourself with the detail of improvement activity in accordance with the improvement plan
  2. gather reliable, relevant and valid evidence to further your understanding of the improvement activity in accordance with procedures
  3. utilise your knowledge of operations monitoring, trends and developments to carry out measurements
  4. co-ordinate the activities which are necessary to obtain measurements and maintain communication with the relevant personnel
  5. record and log your measurements of data and information in accordance with procedures

Collect and report improvement data and information

  1. collect and update data and information from the relevant sources
  2. remove out of date or irrelevant data and information in accordance with procedures
  3. collate data and information in a format which supports the improvement requirements
  4. report and present your data and information to the relevant personnel at an appropriate level and pace, giving opportunities for them to feedback

Knowledge and understanding

You need to know and understand

  1. your organisation's improvement vision, strategy, objectives and the reasons for improvement
  2. organisational improvement activities and their implementation
  3. the importance of review of improvement activities
  4. why measurements of data and information are needed and how they will be used
  5. where to find existing data and information and who is responsible for this
  6. the importance of collecting and recording data and information accurately
  7. methods of making valid measurements and recording of data and information
  8. gather reliable, relevant and valid evidence to inform measurements of data and information
  9. how to record and log measurements correctly using paper and electronic systems
  10. how to use your organisation's data and information management and recording systems
  11. your organisations' requirements and protocols for controlling and manipulating data
  12. how to report and present data and information to relevant people
  13. to whom you need to report and present
  14. what the organisational arrangements are for managing change and improvements
  15. how to communicate measurements and data in a way which assists understanding and is adapted to meet the needs of different situations
  16. the limits of your own authority, and reporting arrangements in the event of problems with measurements of data and information that you cannot resolve

Keywords: Food; Operations; Manufacturing; Excellence; Improvement; Measure; Collect; Data; Information