IMPQI274 – Implement a problem solving methodology for improvement in food operations
Overview
This standard is about the skills and knowledge needed for you to implement a problem solving methodology for improvement to support your organisation's drive to improve food operations. This is important in increasing productivity and success of manufacture, processing and supply within the food supply chain. Problem solving is vital in support of an improvement strategy as it underpins improvement programmes and the use of DMAIC (Define, Measure, Analyse, Improve, Control) methodology or similar. Six Sigma or similar techniques may be used as the basis of the improvement programme.
You will need to show and understand how you implement a problem solving methodology for an improvement programme or project. You also need to show and understand how you organise, monitor and coordinate improvement activities. You need to use and understand problem solving methodology in dealing with improvement problems. You will need to comply with your company policy for improvement, take responsibility for your actions, and refer any issues outside of the limit of your authority to others.
This standard is for you if your role requires you to implement a problem solving methodology for improvement in food or drink operations including manufacturing, processing, packing or supply chain activities. You may have responsibilities for aspects of organisational improvement in a team leadership or management role.
Performance criteria
You must be able to:
Develop a problem solving methodology to support improvement
obtain improvement programme objectives in accordance with the improvement plan
select a process on which to carry out the activity in consultation with the relevant personnel
determine where the organisational Six Sigma or improvement techniques will apply
apply continuous improvement methodology to determine quality characteristics and improvement opportunities in accordance with the improvement plan
organise the activities required, to support the implementation of problem solving and improvement, with the relevant personnel
agree the Six Sigma or improvement programme with the relevant personnel
Maintain problem solving in an improvement programme
co-ordinate the activities which are necessary to implement the improvement programme with the relevant personnel
monitor and maintain improvement activities in accordance with procedures
assess the effectiveness of problem solving and improvement methodology in accordance with the improvement plan
use the problem solving methodology to deal with problems that impact on the achievement of the improvement programme
maintain the effective visual communication of information and results in accordance with procedures
maintain effective communication to support those involved with the improvement process
refer any issues outside of the limit of your authority to the relevant personnel
Obtain and provide feedback
seek feedback on the value of your contribution to problem solving and improvement from relevant personnel
check current compliance levels and targets in accordance with procedures
provide feedback on your contribution to problem solving and improvement to the relevant personnel
Knowledge and understanding
You need to know and understand
how problem solving underpins your organisation's improvement strategy
how improvement techniques contribute to your organisation's improvement strategy
why Six Sigma or similar techniques are necessary and what the benefits are to food operations
the work area/operational activity where improvement is to be implemented
the food or drink operational activity under review
the resources required by the operational activity
how to apply the problem solving and improvement methodology
the improvement technique methodology you are using
how to secure the agreement and collaboration of people to problem solving and improvement
how to monitor and co-ordinate improvement
how to identify problems and opportunities for solving them
how to maintain effective communication with those involved in the problem solving and improvement process
the extent of your own authority, and to whom you should report in the event of problems that you cannot resolve
how to give and receive feedback regarding your implementation of problem solving methodologies
IMPQI274 – Implement a problem solving methodology for improvement in food operations
Overview
This standard is about the skills and knowledge needed for you to implement a problem solving methodology for improvement to support your organisation's drive to improve food operations. This is important in increasing productivity and success of manufacture, processing and supply within the food supply chain. Problem solving is vital in support of an improvement strategy as it underpins improvement programmes and the use of DMAIC (Define, Measure, Analyse, Improve, Control) methodology or similar. Six Sigma or similar techniques may be used as the basis of the improvement programme.
You will need to show and understand how you implement a problem solving methodology for an improvement programme or project. You also need to show and understand how you organise, monitor and coordinate improvement activities. You need to use and understand problem solving methodology in dealing with improvement problems. You will need to comply with your company policy for improvement, take responsibility for your actions, and refer any issues outside of the limit of your authority to others.
This standard is for you if your role requires you to implement a problem solving methodology for improvement in food or drink operations including manufacturing, processing, packing or supply chain activities. You may have responsibilities for aspects of organisational improvement in a team leadership or management role.
Performance criteria
You must be able to:
Develop a problem solving methodology to support improvement
Maintain problem solving in an improvement programme
Obtain and provide feedback
Knowledge and understanding
You need to know and understand
Keywords: Food; Operations; Manufacturing; Excellence; Improvement; Problem; Solving; Six; Sigma