IMPQI238 – Provide coaching and mentoring for improvement in food operations
Overview
This standard is about the skills and knowledge needed for you to provide coaching and mentoring to support your organisation's drive to improve food operations. Coaching and mentoring of individuals within teams and the organisation is integral to increasing productivity and success of manufacture, processing and supply within the food supply chain.
You will need to show and understand how to develop, set up and provide coaching and mentoring in the workplace. You will also need to know the importance and benefits of coaching and mentoring in the workplace.
This standard is for you if you provide coaching and mentoring for improvement working in food or drink operations including manufacturing, processing, packing or supply chain activities. You may have responsibilities for aspects of organisational improvement in a team leadership or management role.
Performance criteria
You must be able to:
Develop a coaching and mentoring process
choose a coaching style that meets the needs of your organisation and is at a pace and manner which is appropriate to learners
identify resources and facilities needed to perform in your role as a mentor
identify possible additional mentors to meet potential coaching needs
locate sources of information and support to help in your role as a mentor
agree how you will keep to the policy for mentoring in your organisation with the relevant personnel
organise when, where and how often the mentoring sessions should take place in accordance with mentoring needs and the improvement plan
provide information, documents and activities to help learners in the mentoring process
identify possible barriers to learning in an improvement culture
Set up the mentoring and coaching process
discuss the roles, expectations and boundaries of the mentoring process and include how progress and problems will be reviewed in accordance with procedures
agree the aims of the mentoring process and the support the learner in development in accordance with the improvement plan
inform learners about the resources available to support coaching in accordance with the improvement plan
Provide coaching and mentoring
help learners build confidence, take increasing responsibility and to look at issues in an informed and unbiased way
enable learners to practice skills and apply knowledge in the workplace, and include different learning opportunities
give learners honest and constructive feedback on the learning experience and the outcomes achieved
help learners discuss ideas and concerns affecting their learning experience in the workplace in accordance with the improvement plan
discuss with learners how and when the mentoring process should come to an end and how development and training could continue in accordance with the improvement plan
Knowledge and understanding
You need to know and understand
your organisation's improvement vision, strategy and objectives
the importance of coaching and mentoring in delivering the improvement plan and objectives
your organisations policy in providing coaching and mentoring
how to identify potential mentoring activities that can support your organisations training programme
how to monitor the effectiveness of the mentoring process
the importance of using good practice in your mentoring role to support your organisations drive for improvement
why it is important to involve other people in the workplace in mentoring
how to identify and secure resources and facilities needed for the mentoring process
why it is important to know the expectations of your own role, the mentoring scheme and your organisation
the importance of appreciating different learners needs and styles of learning
how to establish an open and truthful relationship with your learner
how to provide practical support to the learner including time, materials and activities
how to motivate learners and keep their enthusiasm and commitment
why it is important to identify possible barriers to learning
how to check learners understanding and progress
the importance of keeping information confidential
the challenges and barriers to coaching and mentoring learners who feel uncertain about dealing with change and improvements
IMPQI238 – Provide coaching and mentoring for improvement in food operations
Overview
This standard is about the skills and knowledge needed for you to provide coaching and mentoring to support your organisation's drive to improve food operations. Coaching and mentoring of individuals within teams and the organisation is integral to increasing productivity and success of manufacture, processing and supply within the food supply chain.
You will need to show and understand how to develop, set up and provide coaching and mentoring in the workplace. You will also need to know the importance and benefits of coaching and mentoring in the workplace.
This standard is for you if you provide coaching and mentoring for improvement working in food or drink operations including manufacturing, processing, packing or supply chain activities. You may have responsibilities for aspects of organisational improvement in a team leadership or management role.
Performance criteria
You must be able to:
Develop a coaching and mentoring process
Set up the mentoring and coaching process
Provide coaching and mentoring
Knowledge and understanding
You need to know and understand
Keywords: Food operations; Manufacturing; Excellence; Improvement; Organisational development; Change; Management; Coaching; Mentoring;