This standard covers the sending and receiving of digital files over a telecommunications network, including as email attachments, by ISDN or through a virtual private network or similar permanent connection.
It applies to you if you work in a studio, imaging bureau, pre-press department or digital printing environment and send and receive images digitally.
This is what the standard covers:
If you work in a studio, bureau, pre-press or printing environment you will often receive files digitally, work on them and send them or proofs derived from them back to customers digitally. The files themselves are often very large.
Files may be in a variety of file formats but the format used should be appropriate for the method of transmission – there is no point in trying to send an enormous file that cannot be properly received or which is likely to take so long there is a risk of the connection being lost during transmission.
Where appropriate therefore, files should be compressed or created so as to produce the minimum acceptable file size.
Transmitted files should be accompanied by any relevant information that will inform the recipient of the reason for the file(s) being sent and any reference or identifying information.
Transmission and reception problems may include the following:
local hardware and software problems, affecting your own and / or your customer's computer and communications systems
physical problems with wider communications networks, e.g. telephone lines or cable links
service problems originating at internet service providers and other communications suppliers
problems arising from the nature of the communication itself, e.g. large file sizes
problems arising from computer viruses
Performance criteria
You must be able to:
Send digital files by electronic means
confirm that the file(s) to be sent are in the format required by the customer and are of a suitable size for transmission
check that the transmission method is suitable for the files to be transmitted
choose a transmission method that takes account of the printer's/customer' preferences, speed of transmission, security and cost
check the information accompanying the digital file(s) is clear and accurate and detailed enough for the customer
send the files and check that the files have been received
Receive digital files by electronic means
confirm that digital communications systems are operating properly and are ready to receive incoming files
check for incoming files in accordance with organisational procedures
connect to remote sites and initiate download of stored digital files
save received files in the line with organisational requirements
confirm that you have received the expected files
provide clear confirmation that the files have been received
check that virus software is up-to-date and functioning as expected on the host computer before opening received files
Solve problems and keep records
identify and resolve any problems with file transmission or reception within the limits of your responsibility
refer problems outside of the limits of your responsibility to the appropriate people
inform appropriate people of any problems you have resolved or attempted to resolve yourself
complete records about transmission and received files in accordance with organisational procedures
Knowledge and understanding
You need to know and understand
the law as it affects printing: copyright and ownership of images, data protection
ethical issues relevant to printing: confidentiality
hazards and risks in your own job, their assessment and the action to take to deal with them
the relevant regulations on the safe handling of equipment and materials, and the safe use of computer equipment
manufacturer's health and safety requirements relevant to your job
computer system security and virus protection
how to communicate with colleagues and customers
workplace objectives, priorities, standards and procedures
the set-up of digital communications equipment and software
the operation of digital communications equipment and software
PRODPP124 – Send and receive digital files
Overview
This standard covers the sending and receiving of digital files over a telecommunications network, including as email attachments, by ISDN or through a virtual private network or similar permanent connection.
It applies to you if you work in a studio, imaging bureau, pre-press department or digital printing environment and send and receive images digitally.
This is what the standard covers:
If you work in a studio, bureau, pre-press or printing environment you will often receive files digitally, work on them and send them or proofs derived from them back to customers digitally. The files themselves are often very large.
Files may be in a variety of file formats but the format used should be appropriate for the method of transmission – there is no point in trying to send an enormous file that cannot be properly received or which is likely to take so long there is a risk of the connection being lost during transmission.
Where appropriate therefore, files should be compressed or created so as to produce the minimum acceptable file size.
Transmitted files should be accompanied by any relevant information that will inform the recipient of the reason for the file(s) being sent and any reference or identifying information.
Transmission and reception problems may include the following:
Performance criteria
You must be able to:
Send digital files by electronic means
Receive digital files by electronic means
Solve problems and keep records
Knowledge and understanding
You need to know and understand
Keywords: digital, print, pre-press, files