CFAM&LBA7 Promote equality of opportunity, diversity and inclusion
Overview
This standard is about taking a lead in actively promoting equality of opportunity, diversity and inclusion in your organisation. This standard is relevant to managers and leaders with particular responsibility for promoting equality of opportunity, diversity and inclusion within their organisation.
This standard links closely with CFAM&LBA5 Develop your organisation’s vision and strategy and CFAM&LBA8 Develop your organisation’s values and culture.
Performance criteria
You must be able to:
P1 Identify your organisation’s and your own responsibilities and liabilities under equality, diversity and inclusion legislation and any relevant codes of practice.
P2 Engage appropriate people in your organisation and other key stakeholders in promoting equality of opportunity, diversity and inclusion.
P3 Gain the commitment of management to promoting equality of opportunity, diversity and inclusion.
P4 Ensure commitment to promoting equality of opportunity, diversity and inclusion underpins your organisation’s vision, values, objectives and plans.
P5 Use, and ensure people working for your organisation use, language and behaviour that support your organisation’s commitment to equality of opportunity, diversity and inclusion.
P6 Review the diversity and needs of your organisation’s current and potential customers and identify areas where needs are not being satisfied and/or where the diversity of customers should be improved.
P7 Review the diversity of the workforce, at all levels, in comparison to the population and your organisation’s current and potential customers and identify areas for improvement.
P8 Ensure your organisation has a written equality, diversity and inclusion policy and action plan and that these are clearly communicated to all people who work for the organisation and other relevant stakeholders.
P9 Make use of specialist expertise in relation to equality, diversity and inclusion issues, where required.
P10 Maintain systems to monitor, review and report on progress in relation to equality of opportunity, diversity and inclusion within your organisation.
P11 Use the findings to identify required actions and changes to practice.
Knowledge and understanding
You need to know and understand:
General knowledge and understanding
K1 Your organisation’s and your personal responsibilities and liabilities under equality, diversity and inclusion legislation and any relevant codes of practice.
K2 Different definitions of diversity and inclusion.
K3 The different forms which discrimination and harassment might take.
K4 The business case for ensuring equality of opportunity and promoting diversity and inclusion.
K5 Why it is important to ensure senior management commitment to promoting equality of opportunity, diversity and inclusion and how this can be achieved.
K6 Why it is important to lead by example in terms of your behaviour, words and actions supporting a commitment to equality of opportunity, diversity and inclusion.
K7 How to recognise when the behaviour, words and actions of others does and does not support a commitment to equality of opportunity, diversity and inclusion.
K8 The importance of reviewing the diversity and needs of an organisation’s current and potential customers in order to identify areas for improvement and how to do so effectively.
K9 The importance of reviewing the diversity of an organisation’s workforce, at all levels, in order to identify areas for improvement and how to do so effectively.
K10 How to develop an effective written equality, diversity and inclusion policy and what it should cover.
K11 How to communicate the organisation’s equality, diversity and inclusion policy to all people who work for the organisation and other relevant parties.
K12 Sources of specialist expertise in relation to equality, diversity and inclusion.
K13 How to establish systems for monitoring, reviewing and reporting on progress in relation to equality of opportunity, diversity and inclusion within an organisation.
Industry/sector specific knowledge and understanding
K14 Sector-specific legislation, regulations, guidelines and codes of practice relating to equality, diversity and inclusion.
K15 Equality, diversity and inclusion issues and developments that are particular to the industry or sector.
Context specific knowledge and understanding
K16 The overall vision, values, objectives, plans and culture of your organisation.
K17 The planning and decision-making processes within your organisation. K18 Your organisation’s current and potential customers and their needs. K19 The diversity of your organisation’s workforce.
K20 Key stakeholders with an interest in equality, diversity and inclusion in your organisation.
K21 Your organisation’s written equality, diversity and inclusion policy and action plan and how they are communicated to people who work for the organisation and to other relevant stakeholders.
K22 Mechanisms for consulting with people who work for the organisation or their representatives on equality, diversity and inclusion issues.
K23 Sources of specialist expertise in relation to equality, diversity and inclusion used by your organisation.
K24 Systems in place for effective monitoring, reviewing and reporting on
progress in relation to equality of opportunity, diversity and inclusion.
Behaviours
When performing to this standard, you are likely to demonstrate the following behaviours:
1 Seize opportunities presented by the diversity of people
2 Constructively challenge the status quo and seek better alternatives
3 Identify people’s preferred ways of communicating
4 Use communication media and styles appropriate to different people and situations
5 Show empathy with others’ needs, feelings and motivations and take an active interest in their concerns
6 Show respect for the views and actions of others
7 Support others to make effective use of their abilities
8 Demonstrate a clear understanding of different customers and their real and perceived needs
9 Comply with, and ensure others comply with, legal requirements, industry regulations, organisational policies and professional codes
10 Show integrity, fairness and consistency in decision-making
11 Take action to uphold individuals’ rights
12 Model behaviour that shows, and inspires others to show, respect, helpfulness and cooperation
Skills
When performing to this standard, you are likely to demonstrate the following skills:
• Communicating
• Consulting
• Empathising
• Evaluating
• Influencing
• Information management
• Involving others
• Leadership
• Leading by example
• Monitoring
• Motivating
• Persuading
• Planning
• Reporting
• Reviewing
• Valuing and supporting others
Key words Management & leadership; equality; diversity; inclusion; promoting; Community Arts; Arts Administration; Participatory Arts; Venue;
CFAM&LBA7 Promote equality of opportunity, diversity and inclusion
Overview
This standard is about taking a lead in actively promoting equality of opportunity, diversity and inclusion in your organisation. This standard is relevant to managers and leaders with particular responsibility for promoting equality of opportunity, diversity and inclusion within their organisation.
This standard links closely with CFAM&LBA5 Develop your organisation’s vision and strategy and CFAM&LBA8 Develop your organisation’s values and culture.
Performance criteria
You must be able to:
P1 Identify your organisation’s and your own responsibilities and liabilities under equality, diversity and inclusion legislation and any relevant codes of practice.
P2 Engage appropriate people in your organisation and other key stakeholders in promoting equality of opportunity, diversity and inclusion.
P3 Gain the commitment of management to promoting equality of opportunity, diversity and inclusion.
P4 Ensure commitment to promoting equality of opportunity, diversity and inclusion underpins your organisation’s vision, values, objectives and plans.
P5 Use, and ensure people working for your organisation use, language and behaviour that support your organisation’s commitment to equality of opportunity, diversity and inclusion.
P6 Review the diversity and needs of your organisation’s current and potential customers and identify areas where needs are not being satisfied and/or where the diversity of customers should be improved.
P7 Review the diversity of the workforce, at all levels, in comparison to the population and your organisation’s current and potential customers and identify areas for improvement.
P8 Ensure your organisation has a written equality, diversity and inclusion policy and action plan and that these are clearly communicated to all people who work for the organisation and other relevant stakeholders.
P9 Make use of specialist expertise in relation to equality, diversity and inclusion issues, where required.
P10 Maintain systems to monitor, review and report on progress in relation to equality of opportunity, diversity and inclusion within your organisation.
P11 Use the findings to identify required actions and changes to practice.
Knowledge and understanding
You need to know and understand:
General knowledge and understanding
K1 Your organisation’s and your personal responsibilities and liabilities under equality, diversity and inclusion legislation and any relevant codes of practice.
K2 Different definitions of diversity and inclusion.
K3 The different forms which discrimination and harassment might take.
K4 The business case for ensuring equality of opportunity and promoting diversity and inclusion.
K5 Why it is important to ensure senior management commitment to promoting equality of opportunity, diversity and inclusion and how this can be achieved.
K6 Why it is important to lead by example in terms of your behaviour, words and actions supporting a commitment to equality of opportunity, diversity and inclusion.
K7 How to recognise when the behaviour, words and actions of others does and does not support a commitment to equality of opportunity, diversity and inclusion.
K8 The importance of reviewing the diversity and needs of an organisation’s current and potential customers in order to identify areas for improvement and how to do so effectively.
K9 The importance of reviewing the diversity of an organisation’s workforce, at all levels, in order to identify areas for improvement and how to do so effectively.
K10 How to develop an effective written equality, diversity and inclusion policy and what it should cover.
K11 How to communicate the organisation’s equality, diversity and inclusion policy to all people who work for the organisation and other relevant parties.
K12 Sources of specialist expertise in relation to equality, diversity and inclusion.
K13 How to establish systems for monitoring, reviewing and reporting on progress in relation to equality of opportunity, diversity and inclusion within an organisation.
Industry/sector specific knowledge and understanding
K14 Sector-specific legislation, regulations, guidelines and codes of practice relating to equality, diversity and inclusion.
K15 Equality, diversity and inclusion issues and developments that are particular to the industry or sector.
Context specific knowledge and understanding
K16 The overall vision, values, objectives, plans and culture of your organisation.
K17 The planning and decision-making processes within your organisation. K18 Your organisation’s current and potential customers and their needs. K19 The diversity of your organisation’s workforce.
K20 Key stakeholders with an interest in equality, diversity and inclusion in your organisation.
K21 Your organisation’s written equality, diversity and inclusion policy and action plan and how they are communicated to people who work for the organisation and to other relevant stakeholders.
K22 Mechanisms for consulting with people who work for the organisation or their representatives on equality, diversity and inclusion issues.
K23 Sources of specialist expertise in relation to equality, diversity and inclusion used by your organisation.
K24 Systems in place for effective monitoring, reviewing and reporting on
progress in relation to equality of opportunity, diversity and inclusion.
Behaviours
When performing to this standard, you are likely to demonstrate the following behaviours:
1 Seize opportunities presented by the diversity of people
2 Constructively challenge the status quo and seek better alternatives
3 Identify people’s preferred ways of communicating
4 Use communication media and styles appropriate to different people and situations
5 Show empathy with others’ needs, feelings and motivations and take an active interest in their concerns
6 Show respect for the views and actions of others
7 Support others to make effective use of their abilities
8 Demonstrate a clear understanding of different customers and their real and perceived needs
9 Comply with, and ensure others comply with, legal requirements, industry regulations, organisational policies and professional codes
10 Show integrity, fairness and consistency in decision-making
11 Take action to uphold individuals’ rights
12 Model behaviour that shows, and inspires others to show, respect, helpfulness and cooperation
Skills
When performing to this standard, you are likely to demonstrate the following skills:
• Communicating
• Consulting
• Empathising
• Evaluating
• Influencing
• Information management
• Involving others
• Leadership
• Leading by example
• Monitoring
• Motivating
• Persuading
• Planning
• Reporting
• Reviewing
• Valuing and supporting others
Key words Management & leadership; equality; diversity; inclusion; promoting; Community Arts; Arts Administration; Participatory Arts; Venue;