This standard addresses the competence required to analyse the requirements for finishing furniture. This involves investigating customer requirements, parameters and any existing briefs or requirements, identifying appropriate techniques and materials, producing a colour sample when necessary and documenting agreed requirements so they can be used to check the quality of finishing work as it progresses.
Outcomes
Performance Criteria
You must be able to:
1. comply with health and safety requirements and procedures at all times
2. agree scope of work with customers following standard operating procedures
3. agree timescales for work following standard operating procedures
4. provide customers with progress updates following standard operating procedures
5. manage expectations by communicating the limits of results of repairs work following standard operating procedures
PROFF5 Analyse and agree finishing requirements
Overview
This standard addresses the competence required to analyse the requirements for finishing furniture. This involves investigating customer requirements, parameters and any existing briefs or requirements, identifying appropriate techniques and materials, producing a colour sample when necessary and documenting agreed requirements so they can be used to check the quality of finishing work as it progresses.
Outcomes
Performance Criteria
You must be able to:
1. comply with health and safety requirements and procedures at all times
2. agree scope of work with customers following standard operating procedures
3. agree timescales for work following standard operating procedures
4. provide customers with progress updates following standard operating procedures
5. manage expectations by communicating the limits of results of repairs work following standard operating procedures
Knowledge & Understanding
You need to know and understand:
1. legal requirements and responsibilities
2. values that apply
3. methods and approach for finishing
4. how to agree scope of work with customers
5. how to agree timescales for the work
6. how to provide customers with progress updates
7. how to manage expectations