Prepare proposals and obtain contracts for waste management services

Overview

This Standard is about preparing proposals and obtaining contracts for the delivery of waste management services. This could apply to any part of the waste management industry.

This includes determining opportunities for tendering for contracts, preparing proposals to meet tender requirements, submitting proposals to potential clients, negotiating with clients and finalising contracts.

This standard is for managers of any type of waste management facility.

Performance criteria

You must be able to:

1. select criteria to assess the appropriateness of tender opportunities for the organisation
2. rank tender opportunities against selected criteria
3. seek information from reliable sources to define and confirm client needs
4. offer viable alternatives to clients when tender specifications are not achievable
5. agree any variations from tender requirements with clients at appropriate times
6. use accurate and full information to prepare proposals
7. assess the cost of resources required to fulfil contracts
8. identify benefits to clients in proposals and presentations
9. ensure tender documentation is complete, accurate, addresses all tender requirements and confirms any agreed variations
10. submit tender documentation in specified formats and timescales
11. negotiate best possible contract conditions for your organisation
12. confirm the results of post tender negotiations in writing
13. ensure the contract assigns clear liability for foreseeable contingencies between clients and your organisation
14. confirm with clients contract criteria for agreed performance measurement, variation procedures, rewards and liquidated damages

Knowledge and understanding

You need to know and understand:

1. the relevant legislation, regulations and codes of practice applicable to safety, health and the environment for waste and resource management activities
2. waste management legislation and guidance that is applicable to waste and resource management sites
3. the procedures for the proper management control of work activities on customers’ and own sites
4. the organisational environmental policy and procedures applicable to the services provided
5. the requirements for risk analysis to minimise hazards to personnel and the environment for the services provided
6. organisational policy related to contracting and pursuing tenders
7. how to evaluate potential competitive activity
8. services that can be made available now and in future
9. resources available now and in the future
10. sources of information on current operating costs and contract performance
11. client status and needs
12. how to prepare, cost, negotiate, and present proposals
13. aspects of contract law that are relevant to your activities
14. organisational documentation and presentation styles
15. services currently provided to clients and potential new services that could be provided
16. sources of additional resources and availability
17. how to use different types of oral and written communications
18. how to determine contract contingencies and liability assignment
19. how to determine criteria for performance measures, rewards and liquidated damages