PROHSS5 Investigate and evaluate health and safety incidents and complaints at work
Overview
This standard is for people who are responsible for investigating incidents and complaints involving health and safety at work, evaluating them and making recommendations as a result of these investigations.
It covers
1. investigating incidents and health and safety complaints and reporting on the findings of the investigation in line with statutory and organisational requirements; and
2. making recommendations for improving health and safety at work.
Outcomes
Performance Criteria
You must be able to:
1. brief people involved to make sure they understand the purpose of investigations and how they will be conducted
2. find and prepare the necessary documentation and support materials before investigations are conducted
3. provide opportunities to people involved to clarify any points about investigations on which they are unsure
4. gather accurate and comprehensive information from people involved in a supportive and sensitive manner
5. check all documentary evidence to identify and review any inconsistencies
6. prepare reports containing details of incidents and complaints in required format and timescale
7. forward reports to people requesting within agreed timescale and in accordance with legal regulations and workplace requirements
8. base your recommendations for improving health and safety on an accurate and detailed analysis of all reports, advice and support materials collected during investigations
9. develop recommendations that comply with, current working practices, and relevant legislation and workplace health and safety instructions
10. develop recommendations for improving health and safety that are workable and include measures for review
11. present recommendations to appropriate people in an agreed formats and timescales
12. produce realistic and achievable action plans for implementing recommendations for change
13. check action plans involve review processes to check implementation of recommendations
Knowledge & Understanding
You need to know and understand:
1. employers' and employees' main legal responsibilities for health and safety at work
2. your responsibilities for health and safety as defined by any specific legislation covering your job role
3. statutory and organisational requirements regarding confidentiality of reports
4. work areas and job roles where you are carrying out investigations
5. your capabilities and scope of your job role regarding investigations
6. effective interviewing techniques
7. workplace requirements for conducting and reporting investigations
8. hazards that may exist in your workplace
9. importance of dealing with, or promptly reporting, risks
10. effective methods of communication and presentation
11. analytical techniques
12. how to write action plans
13. workplace budgets for carrying out investigations
14. roles of external regulatory and support organisations
PROHSS5 Investigate and evaluate health and safety incidents and complaints at work
Overview
This standard is for people who are responsible for investigating incidents and complaints involving health and safety at work, evaluating them and making recommendations as a result of these investigations.
It covers
1. investigating incidents and health and safety complaints and reporting on the findings of the investigation in line with statutory and organisational requirements; and
2. making recommendations for improving health and safety at work.
Outcomes
Performance Criteria
You must be able to:
1. brief people involved to make sure they understand the purpose of investigations and how they will be conducted
2. find and prepare the necessary documentation and support materials before investigations are conducted
3. provide opportunities to people involved to clarify any points about investigations on which they are unsure
4. gather accurate and comprehensive information from people involved in a supportive and sensitive manner
5. check all documentary evidence to identify and review any inconsistencies
6. prepare reports containing details of incidents and complaints in required format and timescale
7. forward reports to people requesting within agreed timescale and in accordance with legal regulations and workplace requirements
8. base your recommendations for improving health and safety on an accurate and detailed analysis of all reports, advice and support materials collected during investigations
9. develop recommendations that comply with, current working practices, and relevant legislation and workplace health and safety instructions
10. develop recommendations for improving health and safety that are workable and include measures for review
11. present recommendations to appropriate people in an agreed formats and timescales
12. produce realistic and achievable action plans for implementing recommendations for change
13. check action plans involve review processes to check implementation of recommendations
Knowledge & Understanding
You need to know and understand:
1. employers' and employees' main legal responsibilities for health and safety at work
2. your responsibilities for health and safety as defined by any specific legislation covering your job role
3. statutory and organisational requirements regarding confidentiality of reports
4. work areas and job roles where you are carrying out investigations
5. your capabilities and scope of your job role regarding investigations
6. effective interviewing techniques
7. workplace requirements for conducting and reporting investigations
8. hazards that may exist in your workplace
9. importance of dealing with, or promptly reporting, risks
10. effective methods of communication and presentation
11. analytical techniques
12. how to write action plans
13. workplace budgets for carrying out investigations
14. roles of external regulatory and support organisations