Monitor and evaluate contractors' performance against agreed objectives of the contract.
You must be able to:
Monitor contractors’ performance
P1 develop and maintain relationships with contractors P2 communicate with contractors and others involved
P3 check compliance with contract, taking into account legal, regulatory and organisational requirements
P4 make sure contract objectives are being met P5 agree action to rectify non-compliance
P6 deal with breaches of contract within acceptable timescales
Evaluate contractors’ performance
P7 agree sources of information for evaluation P8 gather and analyse information
P9 identify and report on contractors’ strengths and areas for improvement
You need to know and understand:
K1 the legal, regulatory and organisational requirements governing contracts
K2 the purpose and benefits of building working relationships with contractors
K3 the different methods of monitoring deliverables and compliance with a contract
K4 how to track the achievement of contract objectives
K5 what constitutes a breach of contract and what to do if it occurs
K6 The different types of information sources and types of information to use to evaluate contracts
K7 Methods of evaluating and reporting on contractors' strengths and areas for improvement
1. analysing
2. monitoring
3. planning
4. problem solving
5. evaluating
6. negotiating
7. prioritising
8. reporting
Key words Business; administration; contractors; contracts
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CFABAF121 Monitor and evaluate the performance of contractors
Overview
Monitor and evaluate contractors' performance against agreed objectives of the contract.
Performance criteria
You must be able to:
Monitor contractors’ performance
P1 develop and maintain relationships with contractors P2 communicate with contractors and others involved
P3 check compliance with contract, taking into account legal, regulatory and organisational requirements
P4 make sure contract objectives are being met P5 agree action to rectify non-compliance
P6 deal with breaches of contract within acceptable timescales
Evaluate contractors’ performance
P7 agree sources of information for evaluation P8 gather and analyse information
P9 identify and report on contractors’ strengths and areas for improvement
Knowledge and understanding
You need to know and understand:
Monitor contractors’ performance
K1 the legal, regulatory and organisational requirements governing contracts
K2 the purpose and benefits of building working relationships with contractors
K3 the different methods of monitoring deliverables and compliance with a contract
K4 how to track the achievement of contract objectives
K5 what constitutes a breach of contract and what to do if it occurs
Evaluate contractors’ performance
K6 The different types of information sources and types of information to use to evaluate contracts
K7 Methods of evaluating and reporting on contractors' strengths and areas for improvement
Skills
1. analysing
2. monitoring
3. planning
4. problem solving
5. evaluating
6. negotiating
7. prioritising
8. reporting
Key words Business; administration; contractors; contracts